Frequently Asked Questions

Yes. Eco Wash Mobile is a fully mobile service, so we come directly to your home or workplace with all the equipment we need. There's no need to drive anywhere or wait around at a fixed site — just let us know where the vehicle or property is and we'll handle the rest.

We cover two main areas. For vehicles we offer exterior hand washes, full valets, regular maintenance cleans and fleet cleaning. For properties we offer driveway and patio cleaning, pressure washing, gutter clearing, conservatory cleaning, roofline (fascia and soffit) cleaning and exterior wall soft washing. If you're not sure which option fits, get in touch and we'll point you in the right direction.

Yes. We use environmentally responsible, biodegradable products wherever possible to reduce run-off and our impact on local drains and gardens. Our methods are also chosen with water use in mind, so you get a thorough clean without unnecessary waste.

In most cases we bring our own equipment and don't need much from you. Depending on the job we may ask to use an outside tap or a power socket — if that's the case we'll confirm it with you when you book so there are no surprises on the day.

Pricing depends on the service, the size of the vehicle or area, and its condition. Because every job is a little different, we provide a clear, no-obligation quote before any work begins. Get in touch with a few details — and a photo if it helps — and we'll give you an accurate price.

It depends on the service. A standard exterior car wash is usually quick, while a full valet or a larger property job such as a driveway or patio takes longer. When we confirm your booking we'll give you a realistic idea of how long to expect us on site.

You can book through the online form on this site, or get in touch by phone, email or social media — whatever's easiest for you. Let us know the service you're after, your location and a couple of preferred dates, and we'll confirm a time that works.

We cover North West London — St John's Wood, Primrose Hill, Belsize Park, Hampstead, Finchley Road and Kilburn — plus everywhere within roughly a 5-mile radius of those areas. The simplest way to check is to send us your postcode when you enquire and we'll confirm straight away whether we can reach you.

We aim to keep payment simple and flexible. We'll confirm the accepted payment methods when you book so you know exactly what to expect once the work is done.

Light rain rarely affects the quality of an exterior clean, so most jobs go ahead as planned. If the weather is severe enough to affect safety or results — particularly for work at height such as gutters or roofline cleaning — we'll get in touch to rearrange for the next suitable day at no extra cost.

Not always. For exterior work we often only need access to the vehicle or the area being cleaned, so many customers are happy for us to carry on while they're out. If there's anything we need from you, such as access to a gate, tap or power socket, we'll arrange that when you book.

Very little is needed. For vehicles, please remove any valuables and personal items from inside if you're booking a valet. For property work, clearing easy access to the area and moving smaller items like plant pots or garden furniture helps us work efficiently — but if anything's tricky to move, just let us know and we'll work around it.

Yes. We work with businesses of all sizes for exterior cleaning and fleet vehicle cleaning. We can clean on-site at your premises to keep downtime to a minimum, and we offer volume pricing for fleets and larger jobs. Contact us to discuss your requirements.

Yes. Regular maintenance plans are available for both vehicles and properties, and they're ideal for keeping things looking their best all year round. Regular customers also benefit from discounted rates and a reliable, scheduled service — just ask and we'll tailor a plan to suit you.

We take care to protect your property and treat every job with the utmost care. If you'd like to confirm our insurance details before booking, just ask and we'll be happy to provide them.

No — we adjust our methods and pressure to suit each surface. For more delicate areas such as render and brickwork we use a gentler soft-washing technique that lifts dirt and algae without causing damage. Getting a safe, lasting result without harming your surfaces is always the priority.